With many clients in Daphne, Fairhope, Mobile, Spanish Fort and Birmingham, we have answered a variety of IT and technological questions. As a company, one of our favorite things to do is to educate our clients. We believe that there is no such thing as a stupid question! So, we compiled a list of the most common IT questions that we receive.
WHAT IS INFORMATION TECHNOLOGY?
This question is one of the most common questions that we receive! Information technology (IT) refers to everything that businesses utilize computers for, including security, employee management, troubleshooting procedures and so much more. At Castle Technology Partners, we assist businesses with many IT tasks, including computer management, business telephone systems, video surveillance and more.
HOW DOES THE INTERNET WORK?
The internet is a global network for people to communicate with one another. It moves data from one place to the next. The best part about the internet, however, is that it is decentralized. This means that the internet can not be destroyed with one single action.
WHAT IS THE DEAL WITH PUBLIC WIFI?
No matter where you go, you are sure to find restaurants, stores and other public places that use public wifi. However, you should be wary of this public resource! While convenient, public wifi is also very insecure and can put your information at risk. A great way to protect yourself, and your device, is to ensure that sharing is turned off.
HOW DOES SOMEONE HACK YOUR COMPUTER?
There are a variety of ways for an individual to hack your technological device, including your computer or smartphone. Your business’s important information can potentially be compromised without the protection of a firewall or antivirus software, or other security measures. We encourage you to read our other blog on strengthening your online privacy!
ARE MY FILES SAFE WHEN I UPLOAD THEM ONLINE?
Unfortunately, not every website and online database are secure. You should not rely on only one method of storage for files, regardless of their importance. Our team is more than happy to guide you through storage and security options!
WHAT WILL IT LOOK LIKE IN THE FUTURE?
There are so many developments in progress for information technology (IT)! Scientists and other professionals are currently researching artificial intelligence (AI), geotargeting and so much more. The internet is also more relevant than ever.
WILL TURNING MY COMPUTER OFF AND BACK ON ACTUALLY WORK?
How many times have you asked somebody for technological help, and they immediately say: “Have you turned it off and back on?” This common tactic does work, depending on the situation. Much like other electronics with moving components, a computer needs downtime to allow for cooling, resets and other functions.
DO I REALLY HAVE TO CHANGE MY PASSWORD OFTEN?
Yes! We recommend changing your password regularly so that you are protected from scams, hackers and other potential online threats. The recommended minimum is to revisit your logins and passwords every few months.
WHY SHOULD I NOT JUST HIRE AN IT EMPLOYEE?
We understand that you may think hiring an in-house IT professional will save you and your business money. However, the IT world is constantly changing and you deserve the security that comes with a team of professionals. That is where we come in!
IS MY OFFICE NETWORK SECURE?
Your level of office security depends on the number of precautions that you take! At Castle Technology Partners, we will be more than happy to help you set up guest wifi, encryptions, a VPN and more.
We want to help you protect your castle. Our process includes evaluating your current tech setup, creating an effective plan and implementing that strategy. Contact our experts at Castle Technology Partners to get started today!