Keep your crews connected, your dispatch running, and your customer data secure. Castle provides managed IT built for businesses that work in the field.
Castle works with trade contractors and field service companies across the Gulf Coast.
Heating, cooling & ventilation contractors
Residential & commercial plumbing services
Licensed electrical contractors
Residential & commercial builders
Roofing installation & repair
Commercial landscaping & lawn care
Pest management & extermination
Cleaning, restoration & property maintenance
Your techs are in the field, your office is running dispatch, and your customers expect instant service. When technology fails, everything stops.
ServiceTitan, Jobber, FieldEdge, Housecall Pro — when your dispatch software goes down, your crews sit idle and customers wait. The underlying infrastructure matters more than the app.
Every phone and tablet your techs carry is a potential breach point. Lost devices, unsecured Wi-Fi at job sites, and no mobile device management leave your company exposed.
Credit card numbers, home addresses, access codes — your customers trust you with sensitive information. A breach doesn’t just cost money, it costs your reputation.
Summer means HVAC calls triple. Storm season means roofing crews double. If your IT can’t scale with your business, you’re leaving money on the table during your biggest months.
Most trade contractors run on break-fix IT — call someone when it breaks, pay whatever they charge. There’s no plan, no monitoring, and no one watching for threats. That’s a ticking clock.
Hackers know trade contractors rarely have cybersecurity. They target your QuickBooks data, customer lists, and dispatch records. 60% of small businesses close within 6 months of an attack.
We catch problems before your techs notice them. When something does fail, we respond with the urgency your business demands.
Secure every phone, tablet, and laptop your field techs use. Remote wipe lost devices. Enforce security policies without slowing your crew down.
Endpoint protection, email security, phishing defense, and dark web monitoring. We protect your business the same way we protect healthcare companies and defense contractors.
Secure cloud solutions that let your team access customer records, job histories, and invoices from anywhere — without compromising data security.
Gulf Coast weather doesn’t wait. We keep your data backed up and recoverable so a hurricane or ransomware attack doesn’t end your business.
Business phone systems built for dispatch operations — call routing, on-hold messaging, mobile extensions for techs in the field.
We know the difference between a dispatcher and a tech lead. We’ve supported HVAC companies through peak summer and storm season chaos. We get it.
We’re in Daphne, Alabama — not a call center in another state. When you need someone on-site, we can be there.
No surprise bills. No hourly charges that spike during emergencies. One predictable monthly fee that covers everything.
We already support HVAC companies in the region. Ask us for references — we’ll connect you with business owners like you.
Yes. Castle supports ServiceTitan, Jobber, FieldEdge, Housecall Pro, and other major field service platforms. We ensure the infrastructure underneath — servers, network, cloud connectivity — stays reliable, and we coordinate with software vendors when issues arise so you’re not stuck in the middle.
Absolutely. We set up secure mobile access with proper authentication, VPN when needed, and mobile device management so your techs can access what they need in the field — and your data stays protected even if a device is lost or stolen.
We help you meet PCI DSS requirements by securing the network and systems that touch cardholder data, implementing encryption, and reducing your PCI scope wherever possible.
You call us and we respond fast — that’s the point. We proactively monitor your systems to catch problems before they become outages. When something does fail, we have backup and recovery systems designed to get you back online in hours, not days.
Castle uses flat-rate per-user pricing, so your monthly cost is predictable and scales with your team. Most trade contractors in our program pay less than they’d spend on a single emergency IT call-out per month — and get proactive support, security, and monitoring included.
Reliable IT support for field service teams — keeping your dispatching, scheduling, and invoicing tools always online.
Mobile-friendly VoIP solutions that keep field techs connected with the office and clients from anywhere.
Protect customer payment data and business records from cyber threats targeting small trade contractors.
Get a no-pressure IT assessment. We’ll show you where your vulnerabilities are and what it costs to fix them — whether you hire us or not.